Terms & Conditions
Last updated: August 2026
1. Who runs this site
This site is operated by Rockul AI Ltd, a company registered in England and Wales (company number 17329373), registered office at 66 Paul Street, London EC2A 4NA (“we”, “us”).
2. Eligibility
Entry is open to residents of Great Britain (England, Scotland and Wales) aged 18 or over only — this doesn't currently include Northern Ireland. Employees of cashcomp.co.uk, their immediate families, and anyone professionally connected to a competition cannot enter our competitions. We check the location a purchase is made from and block ticket purchases from outside Great Britain using IP-based geolocation technology.
3. How each competition works
Each competition requires you to answer a skill question as part of buying a ticket. Payment is taken at the time of entry regardless of your answer, and is non-refundable. If your answer is correct, your ticket is entered into the draw. If it's incorrect, your entry is not added to the draw, no ticket number is issued, and we'll email you to let you know — your payment for that entry is not refunded. Free postal entry is always available — see our Free Entry Route. Once every ticket for a competition has been sold, the winning ticket is drawn at random from all valid entries for that competition at 9:00pm UK time that day (or the following day, if it sells out at or after 9pm), live in our draw machine, and announced on our Live Draw page. Anyone holding a ticket in that competition is emailed a reminder at 6pm on draw day.
4. Winners
The holder of the winning ticket number wins the advertised prize. We will contact the winner using the details provided at entry. If a winner cannot be reached within 30 days using those details, we reserve the right to draw a replacement winner. Winners' full names may be published on our Live Draw and Winners pages and on our social channels unless a winner asks us not to.
5. How prizes are paid
All prizes are cash and paid by bank transfer, PayPal, or credited to your Cash Comp wallet balance — never in cash, cheque, or any other method. A wallet credit can be spent directly on tickets or withdrawn back out to your bank or PayPal at any time. Once a winner is confirmed, we contact them using the details on their winning ticket to verify their identity and agree how they'd like to be paid. Payment is sent within 24 hours of those details being confirmed. There is nothing a winner needs to claim, post, or apply for — we get in touch first.
6. Ticket payments and wallet
Ticket payments are processed securely by Stripe (card) or from your account's wallet balance (built up from prize winnings, account credit, or your own top-ups). You can add funds to your wallet by card at any time, and withdraw your wallet balance back out to your bank or PayPal whenever you like — withdrawal requests are paid out within 24 hours. Tickets are non-refundable once purchased, except where required by law or where a competition is cancelled by us, in which case all ticket holders for that competition will be refunded in full.
7. Our right to cancel
We may cancel or amend a competition where circumstances make it necessary — for example suspected fraud, technical failure, or an error in how it was set up. Any ticket holders affected will be refunded in full.
8. Contact
Questions about these terms: legal@cashcomp.co.uk
For help with an order or your account: support@cashcomp.co.uk
General enquiries: hello@cashcomp.co.uk